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Terms of Service

GENERAL

  • Please submit your request via VGen or the contact form.

  • I will reply to those who contact me within one week.

  • Prices are subject to increase in the future.

  • Basically I only accept your Vtuber or original character. I cannot accept characters from other people.

  • It will be delivered in VRM format. If you would like to use other formats (VRChat, etc.), please convert it by yourself. ( I can not guarantee that it will work).

  • Payment is in advance. Payment must be made at least one day prior to the start of work.

PAYMENTS

  • I only accept PayPal payments.

  • When placing the commission with VGen, please make payment via the VGen system.

DEADLINES AND DELIVERY

  • I plan to take approximately one month from production to delivery. The starting time depends on my schedule.

  • Although I will strictly adhere to delivery deadlines, I may perform other FA tasks as part of my sales activities. Please understand.

USE

  • All Copyright over the art will belong to the artist.

  • The client may freely use the delivered 3D models on social media and streaming platforms. (e.g., X (Twitter), Twitch, YouTube, etc.)

  • However, additional fees will apply for product manufacturing and sales. Please contact me in such cases.

INTELLECTUAL PROPERTY RIGHTS

  • I do not allow my art to be used for NFTs and or AIs.

REFUNDS

  • The artist has the right to cancel the order if there is any breach in the terms in any given moment.

  • Cancellation before payment: No cost.

  • Cancellation after payment and before work has started will be fully refunded. (Excluding fees, etc.)

  • Cancellation for the client's convenience after work has begun is not allowed.

  • If the artist cancels for any reason, all monies paid will be refunded.

COMMUNICATION

  • Communication can be made via X(Twitter) DM, email address, Discord messages.

  • For VGen commissions, you can also contact me via VGen DM.

  • X
  • Youtube

 

© 2025 TomoYo

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